engine failure, starting not possible

Flausch · Apr 24, 2014

hi everybody .. just a heads up to all of you so that you're aware that this might happen to you, too.

10 days ago I wanted to drive home from work .. ignition worked, but the dash lights started to flicker luna-park like. After going 50m with that lightshow I shut it off and tried to re-start the bike, but to no avail. Engine light constantly active, dashboard displayed "ERRORS".

Had to have the bike towed to the dealership. It took them one week to finally assess the error. They said they had to swap the dashboard AND some controlbox with a test bike that they have over there to make the error go away. The software readout only listed an error in the dashboard (and that one didn't go away when they swapped only the dash).

Long story short: my hyper is getting new electronics because ducati is not able to readout the exact error or, more specifically, the ducati software doesn't report that error correctly.

This happened 2 weeks after the one-year-service, so the bike was in good condition, I didn't tamper with anything.

I'm a bit frustrated with the whole situation .. always having to wonder if the bike is going to start isn't such a nice feeling when you're considering 4000km+ tours ..

gatdammit · Apr 24, 2014

They didn't say anything about the coils? Most other members that had similar issue had to replace dash and coil(s).

hdjan · Apr 24, 2014

gatdammit said:
They didn't say anything about the coils? Most other members that had similar issue had to replace dash and coil(s).

And the ECU in my case.....
The bike starts always, but it is more like an explosion some times.

Flausch · Apr 24, 2014

gatdammit said:
They didn't say anything about the coils? Most other members that had similar issue had to replace dash and coil(s).

Nah, they didn't say anything about those. Not really impressed with the workmanship they've shown so far (once, the screw that holds the rear brake fluid just fell off .. I mean .. come ON, that's not supposed to happen!).

I'm kinda frightened what will break next. I don't want to end up in a valley in the french alps without cellphone coverage and a dead ducati.

That would really ruin my day.

StefanR · Apr 24, 2014

Read more here:

http://hyperstrada.com/ducati-hyperstrada/577-error-all-dash-lights-flashing-fan-turns-no.html

Flausch · Apr 25, 2014

StefanR said:
Read more here:

http://hyperstrada.com/ducati-hyperstrada/577-error-all-dash-lights-flashing-fan-turns-no.html

Thanks, already read that thread and wrote my dealer to also check the coils.
I've attached a pic of my dash (lights, yay!).

Also notice the weird DTC setting (that was cycling through all the possible values without me pushing any buttons).

GTHawk · Apr 25, 2014

if this is common where is the recall

suprphreak · Apr 25, 2014

GTHawk said:
if this is common where is the recall

Until it poses a risk to people, it won't get a recall. Might at best get a TSB, or get turned into a "hidden warranty". So far, the numbers are not high enough to cause issue, and even still it doesn't look like it would cause an accident (if your engine dies, you can still safely pull over and stop).

hdjan · Apr 26, 2014

numbers are not high enough to cause issue...........??

lets have an count?

1

Flausch · Apr 27, 2014

got my bike back yesterday, dealership says that they did not change the coils. total km display constantly shows -----. guess i'm in for another visit. sigh.

Flausch · Apr 27, 2014

suprphreak said:
Until it poses a risk to people, it won't get a recall. Might at best get a TSB, or get turned into a "hidden warranty". So far, the numbers are not high enough to cause issue, and even still it doesn't look like it would cause an accident (if your engine dies, you can still safely pull over and stop).

If my engine dies during a takeover I might get crushed by the same semi I've been trying to take over. I'd rate that as kinda dangerous.

Flausch · Apr 30, 2014

so .. same problems as two weeks before. automotive club suggested that maybe one of the cables that leads to the dash was broken (confirmed by yanking the cable-tree and provoking "errors" and .. no errors display).

apparently when fitting the rubber seal that covers the drive shaft (or whatever it's called in english) some cables were harmed.

gonna have the biked towed to the dealership, again.

MyFirstDuc · May 1, 2014

This just happened to me too. 5850km, well maintained. Just riding through town and the light show started. Dealer (60km away) is now waiting for parts from Italy. New dashboard, coils, etc. Ducati, you've really let me down.

abcde · May 3, 2014

Gosh...is that isolated case or really that common?

Dash/coil/etc replacement solved the prob?

hdjan · May 4, 2014

In any case, it is not an isolated case.......

Flausch · May 8, 2014

nope, definitely not isolated. a really sad experience.

suprphreak · May 8, 2014

Flausch said:
If my engine dies during a takeover I might get crushed by the same semi I've been trying to take over. I'd rate that as kinda dangerous.

I agree with you. In fact, this is exactly what I said to Ducati. But lawyers think "your steering and brakes still work, and when passing you should plan for the worst". Remember, they charge thousands of $$ to save the company hundreds.

KMS Racing · May 8, 2014

Yesterday was my turn!
Riding at 60km/h and total engine shut down.

1100km's on the bike! I am dreading how long this is going to take to get fixed.

Flausch · May 11, 2014

KMS Racing said:
Yesterday was my turn!
Riding at 60km/h and total engine shut down.
1100km's on the bike! I am dreading how long this is going to take to get fixed.

Over here: 3 weeks and counting.

I've had the bike towed twice so far.

As they say - three time's the charm. If they aren't able to *really* fix it this time, I'm gonna sell it back to the dealer and turn my back on Ducati.

I don't have time for this (and the yamaha mt-09 rally looks sexy, too).

ajp · Jan 7, 2015

Dash went nuts, frustration sets in

My dash turned to a light show at 1,200Miles. Bike stopped, I was stranded for several hours. Taken 2 weeks for the dealer to get around to diagnosis. (was in a queue)

Diagnosis is needs new dash. So, i'll wait another 2 weeks to ride an expensive bike that I have no confidence in. meh.

engine failure, starting not possible

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