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Hyperstrada Electrical Failure

Joined May 2014
46 Posts | 0+
California
I haven't had any major issues on my Hyperstrada so far, and was pretty confident on its build quality and Ducati's attention to detail, until today.

I was riding from my home towards the freeway, at night, when suddenly, the entire electrical system of my Ducati Hyperstrada died. Dash, lights, blinkers, brake lights - everything died, except for the engine (thankfully).

Even more thankfully, I hadn't made it onto the highway yet (Highway 17 in NorCal), as it's a windy highway, with no lighting to speak of and the typical inattentive Californian traffic.

I pulled over to the side of the road, and then shifted into neutral and glided to a stop. Trying all the switches and nothing worked, I turned the key off, and turned it back on - nothing, except for the sound of the fuel pump priming. No spark on ignition, nothing. Completely dead.

I trailered the bike back home, and the morning after to the dealer to see what the problem is.


I will post updates and more detail as information comes along. Needless to say I am now thoroughly disappointed in Ducati and concerned about keeping this bike after it is repaired.

EDIT/UPDATE:

The service department contacted me today and told me that one of the fuses had blown, but before giving the bike back to me with the new fuse, they are going to work with Ducati to figure out why it failed in the first place.

I wonder if it's a short or a ground fault. I'll keep updating as more information comes along.

EDIT/UPDATE 2 (post is below as a reply as well):


The mechanics eventually found that water had gotten into the heated grip's connectors, and this caused the fuse to blow. Apparently, this bike has only two fuses, and the heated grips are on the same fuse that the dash, headlight, blinkers, taillight and brake lights are on, which means that the problem with the heated grips essentially killed everything else, and since the dash was dead, the immobilizer wasn't going to let the bike go anywhere.

After just several rides in the rain, and no pressure washing of the bike, this is off-putting.

I find that running the ancillary component through the same fuse as the primary components of the bike is exhibiting a lack of foresight on Ducati's part. Who wants their heated grips or any other non-critical part to kill the entire bike's electrical system and get left stranded?

Not sure how I feel about keeping this bike after that, it makes me question the other design choices that Ducati may have made in the bike. Any thoughts or opinions from all of you other Hyper's?
 
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Main fuse failure?

Sounds about right to me. The service department contacted me today and told me that one of the fuses had blown, but before giving the bike back to me with the new fuse, they are going to work with Ducati to figure out why it failed in the first place.

I wonder if it's a short or a ground fault. I'll keep updating as more information comes along.
 
Must have had a dead short somewhere. When my bike was brand new the front right indicator did not work and the live connector was shorted dead on the handlebars causing fuses to blow.
Ducati did not spot this on the pre-delivery inspection:mad:
When I got the bike home with 12 kilometres on the clock I found the fault and fixed it myself:eek:
 
Must have had a dead short somewhere. When my bike was brand new the front right indicator did not work and the live connector was shorted dead on the handlebars causing fuses to blow.
Ducati did not spot this on the pre-delivery inspection:mad:
When I got the bike home with 12 kilometres on the clock I found the fault and fixed it myself:eek:

That's so funny. When I was riding my Strada home after I purchased it, the left indicator wasn't working. I took it apart and found that the contacts inside the handguard for the turn signal bulb were both bare metal with no insulator, and during assembly had been pushed together shorting out the bulb. I bent the connectors and carefully place the assembly back into the hand guard. It has worked ever since.

I couldn't believe my dealer didn't catch the problem during PDI (or even Ducati at the factory), makes you wonder what else they didn't check.
 
Those front turn signals are the cheapest crap I've ever seen. Just changing a bulb can damage them!
 
Yeah Ducati certainly failed with the indicators on these bikes. Recycled trash bag plastic and cheap hi-fi speaker cables:eek:
 
Update:

The mechanics eventually found that water had gotten into the heated grip's connectors, and this caused the fuse to blow. Apparently, this bike has only two fuses, and the heated grips are on the same fuse that the dash, headlight, blinkers, taillight and brake lights are on, which means that the problem with the heated grips essentially killed everything else, and since the dash was dead, the immobilizer wasn't going to let the bike go anywhere.

After just several rides in the rain, and no pressure washing of the bike, this is off-putting.

I find that running the ancillary component through the same fuse as the primary components of the bike is exhibiting a lack of foresight on Ducati's part. Who wants their heated grips or any other non-critical part to kill the entire bike's electrical system and get left stranded?

Not sure how I feel about keeping this bike after that, it makes me question the other design choices that Ducati may have made in the bike. Any thoughts or opinions from all of you other Hyper's?
 
Update:

The mechanics eventually found that water had gotten into the heated grip's connectors, and this caused the fuse to blow. Apparently, this bike has only two fuses, and the heated grips are on the same fuse that the dash, headlight, blinkers, taillight and brake lights are on, which means that the problem with the heated grips essentially killed everything else, and since the dash was dead, the immobilizer wasn't going to let the bike go anywhere.

After just several rides in the rain, and no pressure washing of the bike, this is off-putting.

I find that running the ancillary component through the same fuse as the primary components of the bike is exhibiting a lack of foresight on Ducati's part. Who wants their heated grips or any other non-critical part to kill the entire bike's electrical system and get left stranded?

Not sure how I feel about keeping this bike after that, it makes me question the other design choices that Ducati may have made in the bike. Any thoughts or opinions from all of you other Hyper's?

On one hand, good thing it was something simple. On the other hand, that sucks! There is no secondary fuse that deals power to the heated grips?

I would see if you can add your own fuse or something. How are the heated grips wired in?
 
Those grips have an external power wire, and that looks like a potential failure point to me. If they didn't cost so much that might be acceptable, but not for $200+. And like any add-on electrical accessory, this one should have its own fuse. One that does not require taking the side fairing off to get to!
 
I wonder if there is any way to seal that connector better (dielectric grease maybe). I haven't had any electrical issues with my grips and rain (the bike has seen plenty of it) but a little preventive maintenance couldn't hurt.
 
Throw in a spare fuse to your ride bag and learn where the fuses are (hopefully easy to access), ride on.

I wouldn't think about giving up on a bike because of a blown fuse. If you blow another, I'd request that Ducati figure out why. Water is not a good reason to blow a fuse.
 
Throw in a spare fuse to your ride bag and learn where the fuses are (hopefully easy to access), ride on.

I wouldn't think about giving up on a bike because of a blown fuse. If you blow another, I'd request that Ducati figure out why. Water is not a good reason to blow a fuse.

The problem here is that the fuses aren't easy to get to. Like zippy49, for the price one pays for the heated grips, and the bike itself, it should have a separate, easy access fuse to get to for ancillary components.

In any case, accessing the main fuse requires taking off the entire left side panel of the bike. Contrast this to my KTM, where accessing all 5 fuses is as simple as taking off the seat.

Ducati's choice certainly makes it simpler in terms of wiring and complexity, but I think that they should have done a much better job with how the ancillary components are managed and most importantly connected to the wiring harness.

Water is certainly not a good reason to blow a fuse, and it seems that the poor design of the connector is the root of the problem. Not sure how to make it impossible to happen from that same cause again given that it's exactly the same connector with no changes to it or its seal/insulation.
 
I didn't realize the fuses were so hard to get to...

:(

Still I have heated grips, I did an extended trip this fall through Canada. It rained for several days (it was pretty miserable) and have had no issues. I would think that if there is a systemic issue with the electrical system on this bike, many people would be having more problems.

Either way, the connectors are behind the headlight. So if you wanted to try some dielectric grease or other type of weather proofing, it is fairly easy to access.
 
In any case, accessing the main fuse requires taking off the entire left side panel of the bike. Contrast this to my KTM, where accessing all 5 fuses is as simple as taking off the seat.QUOTE]

You don't have to take the fairing off to get to the frame mounted fuse box. It has a hoop that holds it onto the trellis bar and a stud and slot locking it down vertically. You simply lift up, then pull aft and it comes right out.

I try to put this out there as much as possible because everyone seems to think the fairing has to come off to get to the forward fuse box.
 
In any case, accessing the main fuse requires taking off the entire left side panel of the bike. Contrast this to my KTM, where accessing all 5 fuses is as simple as taking off the seat.QUOTE]

You don't have to take the fairing off to get to the frame mounted fuse box. It has a hoop that holds it onto the trellis bar and a stud and slot locking it down vertically. You simply lift up, then pull aft and it comes right out.

I try to put this out there as much as possible because everyone seems to think the fairing has to come off to get to the forward fuse box.

And every time you do this you are flexing those wires. It's not like these bikes have been bullet proof, electrically speaking. Sooner or later...:(
 
It's designed to be removed. If they hadn't intended that, they would have hard mounted it.

By that logic, ever time you remove a fairing, your stripping hardware, eyelets and flimsy plastic flanges...which, if you haven't taken them off before, are way more likely to fail before a wiring loom.