Starter motor

markimark · Mar 15, 2018

Hi gang
my starter motor needs replacing. The bike is no longer under warranty. I have read elsewhere that Ducati replace the motor for free as it was a known issue. Does anybody have experience with this? All help is much appreciated!

regards
Markimark

RSL · Mar 15, 2018

Well, depends on your dealer being on your side.

My dealer argued for me and Ducati paid for the starter and I paid $180 for the labor.

touficzeidan · Nov 24, 2018

RSL said:
Well, depends on your dealer being on your side.

My dealer argued for me and Ducati paid for the starter and I paid $180 for the labor.

Does this sound like a starter motor issue? See link.

https://youtu.be/msO3Vgi-Zfk

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ferdi · Nov 25, 2018

touficzeidan said:
Does this sound like a starter motor issue? See link.

https://youtu.be/msO3Vgi-Zfk

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no

touficzeidan · Nov 25, 2018

ferdi said:
no

What u think maybe EVAP?

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BadToTheBown · Nov 26, 2018

I went with advice on this forum to change over to the Denso starter motor, will go in this winter...

touficzeidan · Nov 26, 2018

BadToTheBown said:
I went with advice on this forum to change over to the Denso starter motor, will go in this winter...

Where are you buying it from? Did u attempt to contact Ducati about it?

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gatdammit · Nov 26, 2018

I bought my Denso off eBay
Didn't try for warranty because my bike was over 4 yrs old and I had so many mod's it would have turned ugly.

touficzeidan · Nov 27, 2018

So I called DNA and I copy pasted their response. Only issue now is that I have a rapid bike installed. So I would need to remove that b4 I take it in for diagnosis. Is there a way to find out for sure if it's the starter via OBD2 scanner?
What y'all think? Shall I just do it myself?

Hello Toufic,
*
As requested, here is an email summary of our conversation and DNA's recommendation regarding the issues with your motorcycle.* As you are aware, the part number for the starter on your motorcycle has been superseded, and in some qualifying circumstances Ducati is willing to offer partial and/or complete coverage of the diagnosis and repair of the starter motor.* It sounds like you have experience with this from your friend's bike.* However, because the motorcycle is so far out of warranty I want to stress that we do require that it be brought to the shop for official diagnosis and goodwill coverage application before we can promise any help.* This does mean that you will need to approve the initial diagnosis costs upfront.* Once the shop has submitted an application for goodwill coverage (through our YouTech system), the service area manager for the southwest region will determine if this meets his qualifications for coverage.*
*
Please let me know if you have any questions, or if any issues arise while bringing the bike to the shop.
*
Regards,

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kuksul08 · Nov 27, 2018

touficzeidan said:
So I called DNA and I copy pasted their response. Only issue now is that I have a rapid bike installed. So I would need to remove that b4 I take it in for diagnosis. Is there a way to find out for sure if it's the starter via OBD2 scanner?
What y'all think? Shall I just do it myself?

Hello Toufic,
*
As requested, here is an email summary of our conversation and DNA's recommendation regarding the issues with your motorcycle.* As you are aware, the part number for the starter on your motorcycle has been superseded, and in some qualifying circumstances Ducati is willing to offer partial and/or complete coverage of the diagnosis and repair of the starter motor.* It sounds like you have experience with this from your friend's bike.* However, because the motorcycle is so far out of warranty I want to stress that we do require that it be brought to the shop for official diagnosis and goodwill coverage application before we can promise any help.* This does mean that you will need to approve the initial diagnosis costs upfront.* Once the shop has submitted an application for goodwill coverage (through our YouTech system), the service area manager for the southwest region will determine if this meets his qualifications for coverage.*
*
Please let me know if you have any questions, or if any issues arise while bringing the bike to the shop.
*
Regards,

Sent from my SM-G930T using Tapatalk

They denied my repair while still under warranty due to the Rapidbike...

Also, goodwill repairs usually cover part cost but still charge you labor.

You are better off doing it yourself.

touficzeidan · Nov 27, 2018

kuksul08 said:
They denied my repair while still under warranty due to the Rapidbike...

Also, goodwill repairs usually cover part cost but still charge you labor.

You are better off doing it yourself.

I think that's what I am going to end up doing. I found this one on eBay. They sell at said it's compatible.

https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/122175356075

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BadToTheBown · Nov 27, 2018

ebay is what I did and about the same cost of the one you found. Mine came off a 1200 Multistrada...

gatdammit · Nov 28, 2018

Read the DIY thread thoroughly a couple times for required tools. It's a good DIY, just heed my part about the guide pin that dumped a spacer into my sump...still haven't had a chance to try and fish that out.

If your battery is good and you can distinctly hear the starter chugging, taking longer to turn the engine over than when new, or, cycling faster and slower as you fire it = bad. I would recommend checking the starter terminal lead on the forward bottom of engine. Mine was very corroded. Probably would have revived it a little if cleaned.

Motosapien · Oct 11, 2020

My Hypermotard starter going kaput I believe

Starter motor

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