Go to your dealer now and have the throttle checked

appliance821 · Sep 22, 2015

Theres' been a bunch of posts about limp mode, manifested by limited power but no warning lights. This is the throttle position sensor failing.

The reason I'm writing this is because, while a few SP owners were notified, the rest were not - I own an affected strada and received no notice. When I went into limp mode the dealer took my bike to the back - got some numbers off the TCU and entered it into the computer. Sure enough it was a defective unit.

This is what pisses me off - they know there are defective units out there and they are not telling people to get their bikes checked. The upshot is people who haven't gotten the notice think their bike is fine.

There are two ways this can manifest itself - limp mode with a loss of power, and random acceleration. This is not a good way to do business - particularly with a safety related defect.

You don't have to wait for failure - just go and have them look at it. The replacement is free and can be done while you wait, after the part arrives.

You have to go to the dealer to find out.

The VIN will not be of help on the recall website.

It's up to you.

I hope this can be made a sticky so people don't have to have their trips cut short, or get into a dangerous situation.

jdot1981 · Sep 22, 2015

thank you so much for posting

beef tits · Sep 22, 2015

I got the memo about getting it checked. Douchecati emailed me. Check your spam box.

gatdammit · Sep 23, 2015

Are you registered with Ducati owners site? I got a letter and email. Think they're only legally bound if it's an NTSB recall, not a TSB. For NTSB recalls, they use VIN registration databases. TSB's are just them being good natured.

appliance821 · Sep 23, 2015

beef **** said:
I got the memo about getting it checked. Douchecati emailed me. Check your spam box.

Some did some didn't. Kind of the worst of all worlds because those who didn't think they're OK. I don't have a spam box and I get ducati **** all the time (carbon fiber nasal extenders etc..)

But, this post isn't for me - i have the new TCU and am happily throttling - it's for others. Get yer bike checked - save some pain.

appliance821 · Sep 28, 2015

hyperJens · Sep 29, 2015

I have the same problem here in Germany.

Only on demand, I learned that at my machine the clutch cable and the throttle grip must be changed. A relay for the fuel pump must be checked. The steering head bearings gets a new cover.

The mechanic told me it was Ducati policy not to inform the customer.
For the time in the workshop, there are no free replacement vehicle

Thank you Appliance 821

821torque2go · Sep 29, 2015

Getting mine checked on Thursday and the steering head cover done when I get home from Phillip Island.

821torque2go · Oct 1, 2015

Ok, so mine needs a new TCU. The bike is booked in for next Thursday to have the throttle, steering cover and the starter done. Just gotta hope the parts arrive as it is a long weekend here this weekend. Cheers

821torque2go · Oct 1, 2015

PS, Thanks for the post appliance821 as it prompted me to ask at the dealer. Cheers

jdot1981 · Oct 1, 2015

Does this stuff need to be performed before the warrant is up on the bike? I assume not. I'm checking because I believe mine expires in May of next year. BTW- I traded for my bike from a member on this forum. He was excellent to deal with.

appliance821 · Oct 1, 2015

821torque2go said:
PS, Thanks for the post appliance821 as it prompted me to ask at the dealer. Cheers

Glad to have helped. Not sure why ducati is doing things this way, but this is what the forums are for.

appliance821 · Oct 1, 2015

jdot1981 said:
Does this stuff need to be performed before the warrant is up on the bike? I assume not. I'm checking because I believe mine expires in May of next year. BTW- I traded for my bike from a member on this forum. He was excellent to deal with.

This isn't a warranty item and will be done after the 2 year period.

Jlaf · Oct 2, 2015

Had my 1K service done yesterday, own the bike for a month now and dealer told me that there's no recall on my HS 2014... I hope the dealer have access to a better data base because when I've check last week on the Ducati web site, the system didn't not recognized my VIN... Did someone knows if there's a date code or batches that are affected?

porkrind · Oct 2, 2015

Jlaf said:
Had my 1K service done yesterday, own the bike for a month now and dealer told me that there's no recall on my HS 2014... I hope the dealer have access to a better data base because when I've check last week on the Ducati web site, the system didn't not recognized my VIN... Did someone knows if there's a date code or batches that are affected?

They have to actually look at the throttle assembly to know if it's one of the affected units. My understanding was that starting in '14, the bikes came from the factory with the new throttle already.

appliance821 · Oct 2, 2015

Jlaf said:
Had my 1K service done yesterday, own the bike for a month now and dealer told me that there's no recall on my HS 2014... I hope the dealer have access to a better data base because when I've check last week on the Ducati web site, the system didn't not recognized my VIN... Did someone knows if there's a date code or batches that are affected?

Please read the first post of this thread. Have them check the actual throttle part #. It is technically not a recall, so technically your dealer is correct.

appliance821 · Oct 2, 2015

porkrind said:
They have to actually look at the throttle assembly to know if it's one of the affected units. My understanding was that starting in '14, the bikes came from the factory with the new throttle already.

That's the problem here - you might be right - you might be wrong. It's been left to each owner to verify their own bike.

It takes the dealer about 5 minutes to do this - and if the part is suspect it's a free repair.

Gogsyboy · Oct 6, 2015

Ok folks. Hope this helps.
I have 2013 HS which is out of warranty but I have experienced the power drop problem twice since I bought bike 6 weeks ago (private purchase)
Took it to dealer today who have informed me that the throttle unit / sensor shall be replaced free of charge by Ducati as it is a "campaign"??
I didnt even get charged for the diagnostic check which should have been Â£30.

Good service from the dealer and I am happy.

For information of anyone else going down same route.

zibbit u2 · Oct 6, 2015

I'm worried about taking mine in to get the throttle checked and replaced.. The local dealers "head mechanic" is an apprentice.. Theres countless horror stories coming from that one shop when people had any maintenance carried out by them.

821torque2go · Oct 8, 2015

Well, the bike is still at the dealer's. Parts haven't turned up. I live in hope.

Go to your dealer now and have the throttle checked

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