I dont really have any connection with him other than purchasing his parts and spreading the word on how good it is. I know he sent out a mass message to everyone on Facebook explaining that the Italian postal service has been going on strike and off strike. He posted a pic of his actual post office with a sign in the window saying they were on strike as well. There are also numerous news articles about the strikes and how they have been losing packages which all lines up with his struggle. He also made a post about going to china for about a month and everything being on hold till then. I'm not sure why he isnt responding to emails but it's worth trying again so you dont actually flush money down the toilet for nothing. He explained this in a bunch of FB posts, I'm surprised he didnt explain it to others through email as well. It really is a great product and version 2.0 is supposed to come out this month. I have steadily been seeing people posting that they finally recieved theirs lately. Contact him again and see what happens. Also, it is just 1 man, Giuseppe, doing everything himself in his personal shop and he was flooded with orders when these were made public.