recall on steering head upper bearing seal

mentalist

Joined Apr 2013

804 Posts | 22+

uk

Discussion Starter
• Jan 22, 2014

• #1

anyone heard of a recall for a seal missing on the steering head upper bearing?

 

M

michdave

Joined Jun 2013

53 Posts | 0+

DC Metro Area

• Jan 22, 2014

• #2

Yup. Just got the notice. Parts on order….

 

gatdammit

Joined Mar 2013

3K Posts | 161+

Naples, IT

• Jan 22, 2014

• #3

Any more official info, guys? certain batch numbers, countries, etc.?

odi.nhtsa has nothing, though, it doesn't help that "Hyperstrada" isn't even listed as a 2013 model...

 

T

twozzie

Joined Apr 2013

185 Posts | 0+

Tracy, CA

• Jan 22, 2014

• #4

My dealer said today there is an imminent recall on something and to get the bike in asap. Nothing else said

 

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michdave

Joined Jun 2013

53 Posts | 0+

DC Metro Area

• Jan 22, 2014

• #5

From the dealer….

….."Hi, David,
There is a Ducati Technical Service Bulletin TSB-14-001 for your Hyperstrada to install a protective rubber cap on top of the steering head. We have the parts in stock to perform this Warranty update. There is no cost to you."…..

 

gatdammit

Joined Mar 2013

3K Posts | 161+

Naples, IT

• Jan 22, 2014

• #6

Well, fawk.

 

mentalist

Joined Apr 2013

804 Posts | 22+

uk

Discussion Starter
• Jan 23, 2014

• #7

Can't tell from looking at mine if its ok or not. Looks like there is a seal but can still See a gap. Here's a picture of mine, can someone please compare to their own that have had a recall notice. Thanks

 

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ambientscape

Joined Jan 2014

116 Posts | 0+

Vietnam

• Jan 23, 2014

• #8

WTF man! I just got my bike yesterday...and this isn't a good start for a Ducati first timer. WIll have to check it tonight

 

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ambientscape

Joined Jan 2014

116 Posts | 0+

Vietnam

• Jan 23, 2014

• #9

I have taken the image of the steering head of my new Hyper and there is a rubber seal. It's a Thai assembled model.

 

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Last edited: Jan 23, 2014

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bazwp

Joined Apr 2013

45 Posts | 0+

Bowral Australia

• Jan 23, 2014

• #10

mentalist said:

Can't tell from looking at mine if its ok or not. Looks like there is a seal but can still See a gap. Here's a picture of mine, can someone please compare to their own that have had a recall notice. Thanks

Click to expand...

Just had a look at mine - no seal. Looks like the Aussie delivered bikes will need a recall also.

 

Momfer

Joined May 2013

124 Posts | 0+

The Netherlands

• Jan 23, 2014

• #11

mentalist said:

Can't tell from looking at mine if its ok or not. Looks like there is a seal but can still See a gap. Here's a picture of mine, can someone please compare to their own that have had a recall notice. Thanks

Click to expand...

I've got the same view as Mentalist. So I think Ambientscape is one of the lucky guys.

So we get the cap installed in a recall. It's about 1 hr work for the mechanic, maybe more. Maybe combine it with an oil change!

It is also possible that they require it to be performed before a certain date, had a recall on my monster 1100 evo. Had to be done before a certain date, the dealer even had to get a bike from a customer who was ill at that time.

Waiting now for a word from my dealer.

Regards.

 

A

ambientscape

Joined Jan 2014

116 Posts | 0+

Vietnam

• Jan 23, 2014

• #12

Momfer said:

I've got the same view as Mentalist. So I think Ambientscape is one of the lucky guys.

So we get the cap installed in a recall. It's about 1 hr work for the mechanic, maybe more. Maybe combine it with an oil change!

It is also possible that they require it to be performed before a certain date, had a recall on my monster 1100 evo. Had to be done before a certain date, the dealer even had to get a bike from a customer who was ill at that time.

Waiting now for a word from my dealer.

Regards.

Click to expand...

How on earth did they missed the rubber seal? I better hope they dont missed anything in the engine part on the assembly line.

 

gatdammit

Joined Mar 2013

3K Posts | 161+

Naples, IT

• Jan 23, 2014

• #13

The QA checker was probably on an espresso/smoke break when that batch ran through the line...

 

zippy49

Joined Nov 2013

1K Posts | 1+

Inland SoCal

• Jan 23, 2014

• #14

Mine seems to have a seal up there...and I have not received a letter. Bought it last May.

 

SuperTen

Joined Dec 2012

304 Posts | 0+

Bossier City, Louisiana

• Jan 23, 2014

• #15

Mine is missing, but looks fine, course I have not done much dirt.

 

Momfer

Joined May 2013

124 Posts | 0+

The Netherlands

• Jan 23, 2014

• #16

ambientscape said:

How on earth did they missed the rubber seal? I better hope they dont missed anything in the engine part on the assembly line.

Click to expand...

It's the price you pay for an italian beauty......
They f#ck up things, sometimes....

When things go wrong they do a recall and when things go right, they really go right and we can enjoy them.

Regards.

 

Last edited: Jan 23, 2014

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GTHawk

Joined Jun 2013

64 Posts | 0+

Canada eh

• Jan 23, 2014

• #17

any word on serial numbers affected ?

 

mentalist

Joined Apr 2013

804 Posts | 22+

uk

Discussion Starter
• Jan 23, 2014

• #18

ambientscape said:

I have taken the image of the steering head of my new Hyper and there is a rubber seal. It's a Thai assembled model.

Click to expand...

Thanks for posting the picture, confirms that mine needs the recall. Must be a lot of bikes out there that need the seal. If the dealers miss it on pdi. We stand little chance of spotting it missing.

 

gatdammit

Joined Mar 2013

3K Posts | 161+

Naples, IT

• Jan 23, 2014

• #19

I gots no seal. No notice from dealer, either. Funny, they hate it when you reference forums or the interwebs but damn if I didn't know before they did.

 

Hypermotard

Joined May 2013

44 Posts | 0+

Austria

• Jan 23, 2014

• #20

Looks like mine is missing, too... bought in Austria.

is it part Nr. 93010041B from the spare parts catalog?

Since this part doesn't look like the rubber seal from ambientscape.