Hi could you elaborate more on this particular issue? I all because my vertical intake cam had just seized and I don't know why. It has obvious scoring and damage where it rides under the cam cover.
Hyperstrada problem list
- Thread starter jseal57
- Start date
-
- Tags
- hyperstrada list problem
Help Support Hypermotard Forum:
Hi could you elaborate more on this particular issue? I all because my vertical intake cam had just seized and I don't know why. It has obvious scoring and damage where it rides under the cam cover.
switzerdesigns
Member
- Joined
- Mar 22, 2019
- Messages
- 7
- Location
- Brooklyn NY
I'm on my third ECU replacement with just over 2k miles on my 2016 Strada...this seems unprecedented as far as I can tell. Ducati Manhattan has been very honorable and already replaced the ECU twice, and now I'm waiting to hear what they'll do next, because if the same thing keeps happening, they don't want to keep repeating it. The service manager did all kinds of testing on the bike before he put in the second ECU and said the coil issue was for previous models, not this one. But now it sits in my garage, doing nothing but blinking dash lights and fan running. I spend this kind of money for a bike I expect to have a working ride. I actually put it up for sale after the second ECU replacement because this whole thing has made me very concerned about it's reliability. The day the buyer was supposed to come and buy it, the ECU died. Very awkward. Previously, two days before my summer trip to Nova Scotia this past summer, the bike did the same thing with less than 1600 miles on it.
I'm done with Ducati unless they can come up with some sort of reasonable explanation and solution for this. It's just not acceptable.
I'm done with Ducati unless they can come up with some sort of reasonable explanation and solution for this. It's just not acceptable.
gatdammit
Well-Known Member
- Joined
- Mar 31, 2013
- Messages
- 2,958
- Location
- Naples, IT
My mechanic says my issue has been resolved. At around 16K miles, started getting CEL shortly after startup, just over 100F. This eventually turned into CEL/ "ERRORS" as soon as the motor turned over. Ran OK - lots of decel popping, a hiccup in 2nd gear at 8K rpm under full throttle, and generally felt like it could be running a little smoother. Next problem was blowing #4 fuse in the frame mounted box when I twisted the throttle above about 1/4, killing the engine and starter function. She was due for 18K desmo service so it went to the shop. Valves were fine but couldn't extinguish the CEL/ "ERRORS", which he said may be a miscompare of engine speed between RB Evo and ECU. Very recently it puttered and died as I pulled into driveway. CEL would flash and "ERRORS" disappeared when I thumbed the starter and it wouldn't turn over. Wires were secure and no blown fuses. Removing RB from the loop and disconnecting battery had no effect. Also found a deep fault related to removing the flapper solenoid so added the delete dongle. He needed the OEM solenoid to clear this so save that thing if you remove it. This is interesting as I was pretty sure this community says it doesn't throw a CEL. I had mine disconnected from the flapper for a long time but didn't remove the solenoid until all the big issues started popping up.
Mechanic says he swapped battery and found a faulty relay. I have about a 4 year old Shorai. Not sure if he says the battery was part of the issue. I'll get it back in a couple days. Oh, 2nd gear stumble seems to have disappeared, too.
Mechanic says he swapped battery and found a faulty relay. I have about a 4 year old Shorai. Not sure if he says the battery was part of the issue. I'll get it back in a couple days. Oh, 2nd gear stumble seems to have disappeared, too.
Last edited:
switzerdesigns
Member
- Joined
- Mar 22, 2019
- Messages
- 7
- Location
- Brooklyn NY
The Hypersaga continues:
Got my Hyper back from Ducati Manhattan last Wednesday (after it's third ECU fail and new reinstall - this last time they gave me a new dash AND a new ECU, thinking the Can filter might have been burnt out too...) I drove it home with no issues. Parked it in my garage till Friday and pulled it out on Friday afternoon...it started up fine. Turned it off to put it back in the garage. Turned the ignition on inside the garage to check the headlights and the flashers and entire dash start blinking as they have every time the ECU fails. Unbelievable. Took the bike back in to Manhattan Ducati that same day and the service manager was dumbfounded. I got a peek at what the bill would have been for the last Dash/ ECU replacement and it was close to 5k. Any good business person would wonder why they keep throwing money at this bike if it's obviously a lemon. This is the 3rd ECU fail. I've had the bike for 8 months and it's been out of commission for all but two of those months. I will say that Ducati Manhattan has been a great place with great customer service. They've been more than accommodating, taking my bike in at a moments notice when the ECU has failed each time. But I can't even guess what Ducati Italia is thinking. This is terrible business. By my calculations they've spent over 10k on a problem that hasn't gone away. When does the lemon law start to apply?
Got my Hyper back from Ducati Manhattan last Wednesday (after it's third ECU fail and new reinstall - this last time they gave me a new dash AND a new ECU, thinking the Can filter might have been burnt out too...) I drove it home with no issues. Parked it in my garage till Friday and pulled it out on Friday afternoon...it started up fine. Turned it off to put it back in the garage. Turned the ignition on inside the garage to check the headlights and the flashers and entire dash start blinking as they have every time the ECU fails. Unbelievable. Took the bike back in to Manhattan Ducati that same day and the service manager was dumbfounded. I got a peek at what the bill would have been for the last Dash/ ECU replacement and it was close to 5k. Any good business person would wonder why they keep throwing money at this bike if it's obviously a lemon. This is the 3rd ECU fail. I've had the bike for 8 months and it's been out of commission for all but two of those months. I will say that Ducati Manhattan has been a great place with great customer service. They've been more than accommodating, taking my bike in at a moments notice when the ECU has failed each time. But I can't even guess what Ducati Italia is thinking. This is terrible business. By my calculations they've spent over 10k on a problem that hasn't gone away. When does the lemon law start to apply?
switzerdesigns
Member
- Joined
- Mar 22, 2019
- Messages
- 7
- Location
- Brooklyn NY
Thanks for your supportive reply kuksol. I'm hoping Ducati Manhattan continues to be reasonable on this subject. They've been good so far...
Is that actually something you've heard of happening before? A dealership buying a bike back even though I'm the second owner? The original owner purchased from Ducati Manhattan tho...
N4teTheGreat
Well-Known Member
- Joined
- Oct 14, 2016
- Messages
- 626
- Location
- San Francisco
I'm not sure about buy back, but I got quite a bit of warranty service on my 821 through a dealer despite being a second owner, and despite that bike being purchased from a different dealer. That said Ducati eventually refused to warranty an issue with the wiring harness after the dealer spending 8 months troubleshooting and instead offered to sell me a new harness for 1k plus labor. I took the bike to an independent shop who took less than 24 hours to find and fix a short in the harness.
If you want, I'd suggest escalating to Ducati North America directly, noting that the dealer has been extremely helpful so as to not throw them under the bus, but requesting that they look into this bike as a lemon instead.
If you want, I'd suggest escalating to Ducati North America directly, noting that the dealer has been extremely helpful so as to not throw them under the bus, but requesting that they look into this bike as a lemon instead.
switzerdesigns
Member
- Joined
- Mar 22, 2019
- Messages
- 7
- Location
- Brooklyn NY
Thanks so much for the suggestion, (and sorry about your nightmare with the wiring harness!) I'll look into a direct contact at Ducati NA and see if I can get some action from them without putting the screws to Ducati Manhattan. Appreciate the feedback.
gatdammit
Well-Known Member
- Joined
- Mar 31, 2013
- Messages
- 2,958
- Location
- Naples, IT
That's a bummer, Switzer. I'm leaning towards selling, myself. I can only register 1 motorcycle at a time due to my job location and reliability and cost to keep it running is starting to weigh on me.
Mechanic found a faulty relay under the battery tray and claims my Shorai was to blame. Still trying to get the exact part # that failed. Still have the 2nd gear misfire, but runs OK otherwise. Wondering if I can warranty the Shorai. I don't want a heavy lead acid in the back.
Mechanic found a faulty relay under the battery tray and claims my Shorai was to blame. Still trying to get the exact part # that failed. Still have the 2nd gear misfire, but runs OK otherwise. Wondering if I can warranty the Shorai. I don't want a heavy lead acid in the back.
switzerdesigns
Member
- Joined
- Mar 22, 2019
- Messages
- 7
- Location
- Brooklyn NY
Yeah, I'm getting the sense reliability seems to be a persistent issue with the Hyper line. I've had Guzzi's, MV's and now Ducati...and one of the main reasons I went with Ducati this time, (aside from the sexiness of the bikes they make), is that they have perhaps the best dealer representation in the US for Italian bikes. When I had my MV (my favorite of the Italians) I was constantly in fear of a part going bad and having to wait 6 months for MV to get the part to me. Not so with Ducati...they've been able to get parts to me within a week or two at the most...and that's when they're back ordered) but it doesn't matter in the end anyway when I'm not able to keep the bike running for more than a day or two before it goes bad again. I spoke with the Service Manager in Ducati Manhattan again yesterday and broached the possibility of having to file for a lemon law. He encouraged me to wait for one more attempt to remedy the problem - this time he says they'll replace the dash, the ECU and the coils...(again, how they can throw this kind of money at a bike that just seems consistently "busted" is beyond me, but I said ok and here we go with round 4. I feel your frustration with the difficulty (and expense) of keeping your ride... (I remedied that problem for myself by keeping two bikes - the other's a Buell xb12x which has been way more consistently reliable, but it sounds like that's not a possibility for you?). One would think you'd have way better service there in the birthplace of Ducati, but it doesn't really seem so.
One thing to note: this forum has been very helpful to look through. Back when this issue started happening, I'd looked through this forum to garner as much info as possible before going to the dealer, and ironically I came to them with the suggestion that the dash, ECU and coils could be the likely culprits, (based on the info I'd gleaned from here). But I suppose in the interest of saving money they've tried each of these remedies one at a time and now they're over 10 grand in the hole for it. I was gratified to be told yesterday that the dealership isn't footing this bill, so...well? Have at it Ducati NA. You must be making lots of money on your other bikes. Hope it gets settled this time around.
I used to ride Japanese bikes...never had issues like this, and it's making me pine for the days when I could ride when I felt like riding and not worry about the next break down. But then the bikes nowadays with all the electronics are a lot more complicated, so maybe that's more to blame than anything else? Dunno. But a good old CB or FJ is sounding pretty nice to me right now...
Good luck with your Hyper - keep it on the road!
gatdammit
Well-Known Member
- Joined
- Mar 31, 2013
- Messages
- 2,958
- Location
- Naples, IT
Switzer, so I still won't jump on the "it's crap!" bandwagon. I've been on this site for 6 years, since I took ownership of one of the first in FL. The severe problem list is still a relatively small sample. The disco dash problem affected maybe 10 people that actively posted. Only maybe two other serious problems actually left people stranded and all of these were issued TSB's to fix. I didn't have any more issues with my Duc than I did with my new Acura years ago - and it was not a first year model. And I have to constantly remind myself that I've gutted this bike numerous times to slap aftermarket parts on. Many of my sidelining problems were self induced.
Sorry if you haven't been able to really experience what I think is this bikes true redeeming quality - the 821 Testastretta motor. This is actually what drove me to make the purchase after it's looks and motard setup (short list was GS or Duke). If they had kept the old air cooled twin from the Monster/Motard line, I would not have pulled the trigger. And it is a ******* delight. My heart is set on the 1260 or V4 eventually, but this mill hasn't bored me after 18,000 miles. No mechanical issues have trended about the motor here, either.
I'd also honorable mention the Ducati Safety Pack. After multiple required rider safety courses since ownership, no one has out stopped me in the panic brake tests. DTC saved me from laying it down once and works overtime on streets slicker than snot in southern Italy.
Regardless, I think you should lemon law yours or begin talks with region or corporate. Save all your work orders and receipts. Eventually, Ducati America will stop goodwilling your shop and you'll be in a jam. Despite how good a car or motorcycle company is, they never make the full refund process easy. Good luck
Sorry if you haven't been able to really experience what I think is this bikes true redeeming quality - the 821 Testastretta motor. This is actually what drove me to make the purchase after it's looks and motard setup (short list was GS or Duke). If they had kept the old air cooled twin from the Monster/Motard line, I would not have pulled the trigger. And it is a ******* delight. My heart is set on the 1260 or V4 eventually, but this mill hasn't bored me after 18,000 miles. No mechanical issues have trended about the motor here, either.
I'd also honorable mention the Ducati Safety Pack. After multiple required rider safety courses since ownership, no one has out stopped me in the panic brake tests. DTC saved me from laying it down once and works overtime on streets slicker than snot in southern Italy.
Regardless, I think you should lemon law yours or begin talks with region or corporate. Save all your work orders and receipts. Eventually, Ducati America will stop goodwilling your shop and you'll be in a jam. Despite how good a car or motorcycle company is, they never make the full refund process easy. Good luck
dragoontwo
Well-Known Member
- Joined
- Feb 14, 2014
- Messages
- 311
- Location
- TN
If I were looking to switch bikes, and I may... I have been looking hard at the KTM Duke 890 R.
switzerdesigns
Member
- Joined
- Mar 22, 2019
- Messages
- 7
- Location
- Brooklyn NY
Yeah, the Ducati's do have superlative electronics packages, - it's one of the reasons I bought the Hyper in the first place. It's confidence inspiring on slippery roadways to say the least....but I need to keep it running to be able to experience the electronics package, and for whatever reason that's proven a tall order for this particular bike. If they offered me a similar mileage one in trade I'd take it and never look back. I love this bike when it's moving. I'll see how the next repair goes and take it from there I guess. Thanks again for the feedback!
gatdammit
Well-Known Member
- Joined
- Mar 31, 2013
- Messages
- 2,958
- Location
- Naples, IT
I'd say yours is a one-off. That's a pretty good tactic offering a trade. They want you to be a fan and buy more Ducati's, or Duc merchandise. I think their return customer base is pretty big, but they need a proper bike to initially fall in love with. Hope it works out. I personally wouldn't involve the shop any more. Start asking for the regional rep. Granted, I'm awful at the "I want to speak to your manager..." approach, but sounds like you're warranted.
WhiteHyper
Well-Known Member
- Joined
- Mar 24, 2015
- Messages
- 53
- Location
- Australia
I have the side stand switch issue. I also found the outer protective insulation for the wires leading to the switch allowed water to accumulate and not escape. I had trouble with the bike shutting down at anytime
, when I pulled the insulation back to check the switch, water just flowed out! I sealed the top of the side stand switch and so far, no more problems.
gatdammit
Well-Known Member
- Joined
- Mar 31, 2013
- Messages
- 2,958
- Location
- Naples, IT
When my left radiator fan kicks on, it blows coolant all over the lower left half of the bike, including my boot and paint leg. Oddly, no static leak. I can see a witness stain on the front of the radiator at the lower mounting bolt for the fan. I'll see if I can JB Weld it but pretty sure I'm looking at a new radiator.
saken
Well-Known Member
- Joined
- Oct 18, 2017
- Messages
- 88
- Location
- japan
After all the problems the 13/14/15 models had, 15 had probably the least. So if your in the market id go with a 15. But at this point, even though I haven't had many major problems, mostly due to the fact that I read all about them and then replaced the parts before the problem/failure occurred. If I was buying today and knew what I know now, I would buy a 950SP. Even if I didnt have the money. Id save for it. Or Id get a normal 950 and put a pipe on it and replace the suspension with some Mupo carts and a rear shock. If you wanted a strada for touring, then Id still get a 950 and look into seeing what kind of bags you can put on it. All you would need is a screen and bags on a hypermotard then its basically a strada.
I bought a 2015 Hyperstrada at about 9k miles in august 2020. Put 4,000 miles roughly. Since riding it I have experienced horizontal piston slapping noise, stalls while downshifting, and intermittent fuel level circuit range/performance faults. At 12,100miles, ECU failed upon startup, dash indicators when flashing and showed CAN LINE error, found ECU to have been fried, found replacement from a 2014 model and brought it back and replaced the coils. 100 miles later horizontal oxygen sensor open/short circuit faults and have found horizontal head gasket leaking.
Similar threads
