This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.

"Error" and all dash lights flashing, Fan Turns on, No Start...

My HS suffered this disco lights failure back in October. She's been sitting in the garage ever since due to being out of work and no money for the repair. To add insult to injury my local Ducati dealership went out of business so now I have no place to take her nearby. Next closest dealerships are 2.5 hours away in NJ or 3 hours away in central PA.

Once I get her fixed I'm going to have to sell her. I can't own a bike that doesn't have an authorized service center in my local area.
 
Maybe you can contact the dealer or DNA and explain your situation. If you feel up to it, maybe they can send the replacement parts for you to diy. But I would definitely call and start the process, as it should be covered. Then you can think about the next steps.

One other thought is if you have access to a vehicle with a hitch, you can rent a u-hall trailer for about $15 a day....just some thoughts...maybe you just felt like venting;0).
 
Last edited:
Venting, definitely. I'm pretty pissed with my HS since its forced me to ride this winter out on my Suzuki Savage which can't power my heated gear. So I'm a bit bitter from being bitter cold for the past several months riding the thumper.

I read that DIYing this repair was a non-option due to having to reflash the ECU in order to sync up the new dashboard. Did I read it wrong?

I'll probably offer my neighbor with the panel truck a case of beer to haul the bike to the shop next month. In the long term I'll definitely need a trailer hitch if I don't trade the bike in.
Seeing as a Moto Guzzi dealer opened up 25 minutes away from me I am tossing around the idea of trading the HS in for the V85. Might be a good move considering.
 
Yeah, I'm sure you're right about the re-flash, makes sense. I was just trying to get you out of your mood a bit and onto solving the problem:D....good move about borrowing a truck, the sooner it's done, the better and you'll a have far better ROI on your recently "updated by dealer" running bike. Good luck!
 
I'm finally back to work again so I finally have money to get my dashboard replaced. I have an appointment for May 18th to drop my HS off for service. I can't wait to get the girl back on the road again!

Then once she's back I need to take the Suzuki off the road to replace the fork seals, clutch and a couple other issues the last year of total neglect have caused.
 
Thanks! I’ll be sure to do that.
I may put a slipon muffler on her too. And later this year I think I wanna tackle the front fork diving problem as well.
 
I tried an SC Project slip on, I noticed a little better top end, or maybe it was able to rev up quicker, but did notice a drop in low rpm torque. I wish I could make the stock lighter, but I'd much rather have the low end grunt than gain a little up top. As for the front forks, welcome to the club! If it was one area where Ducati failed on the Hyperstrada, it was the front end suspension, and then the rear. But I have the Andreani cartridges on my Hypermotard, and I couldn't be happier with the price to performance ratio.
 
I'm finally back to work again so I finally have money to get my dashboard replaced. I have an appointment for May 18th to drop my HS off for service. I can't wait to get the girl back on the road again!

Then once she's back I need to take the Suzuki off the road to replace the fork seals, clutch and a couple other issues the last year of total neglect have caused.

Keep us posted - the dash is usually a symptom - not the problem. My dash did the dance, but fortunately it was just a depleted battery. On the bright side - Ducati is pretty good with out of warranty repairs as long as all the "recalls" were done. Hope it all works out.
 
Keep us posted - the dash is usually a symptom - not the problem. My dash did the dance, but fortunately it was just a depleted battery. On the bright side - Ducati is pretty good with out of warranty repairs as long as all the "recalls" were done. Hope it all works out.

I still have to wonder how many of the recalls were recorded as done but not actually done. The last shop I went too made me suspicious of this.

I'm counting the days until I ride my HS again. As much as I enjoy the Suzuki Savage its suspension leaves alot to be desired riding it every day. My spine feels so compressed I wouldn't be surprised if I'm a few inches shorter now.
 
At long last it’s been decided that the complete destruction of my bikes electronics was caused by a recall part failure. The shop contacted me to let me know that Ducati will be picking up the bill for the new ECU, dashboard, ignition coils etc.

The guy at the shop was very professional and helpful this time around.

I’m still gonna be waiting a few weeks for the parts to come in.
 
Great news Mike! Not about the wait lol, but at least Ducati is taking care of business, you may have Peruxi to thank for their cheerful mood:D.
 
Great news Mike! Not about the wait lol, but at least Ducati is taking care of business, you may have Peruxi to thank for their cheerful mood:D.
Thank you!
It's a huge relief. After talking to the shop last week I got off the phone and started debating parting the bike out because his estimate of the parts cost alone was almost what the bike is worth.

It's also a big relief that the shop is actually working the problem. The guy mentioned that they've been totally slammed with work and communication is getting lost in translation from one person to another. And he admitted he was stuck with the troubleshooting and had to make a call to Italy for some technical assistance.

Anyway, YAY! Daisy Duck will ride again!!!!
 
Great news - and sounds like a good shop. Ducati did a similar good will repair on a friend's strada. Was the failure related to the canbus filter service bulletin retrofit?
 
Great news - and sounds like a good shop. Ducati did a similar good will repair on a friend's strada. Was the failure related to the canbus filter service bulletin retrofit?

Thanks!
I'm not certain. The guy at the shop mentioned replacing the ignition coils but wasn't clear about the root cause of the failure. I'm gonna ask him for specifics when the bike is ready to go.

He said he was very surprised at the level of support Ducati was giving for a bike that isn't under warranty.

I guess someone over there is a genuinely caring and generous person. I'm very thankful to them whoever they are.
 
Got my bike back yesterday. No charge for the repair. If I knew I wouldn't be charged before I would have taken it to the shop a long time ago. After riding my LS650 all these months I need to get comfortable with the weight and the perspective all over again.
The odometer has the correct mileage from before but my custom riding mode is history.

But she's running good again thanks to Ducati and the guys at Montgomeryville Cycle.
 
Well Mike, from how it all started to now hearing this is very refreshing, glad you had a great experience, sometimes we catch people and some businesses in their "off days" heck sometimes is "off weeks" and the settings are a small price to pay for a great running bike;). Enjoy!
 
So i am the new victim of Can Line error. Engine did turn on but lightened the famous Christmas tree

What could be wrong?
 

Attachments

  • file.jpg
    file.jpg
    11.3 KB
Last edited:
All the experts out here on the forum. Can you please advise. I live in Mumbai which has seen lots of rain for last 3 months. I have been riding my Hyper in these rains. To make matters worse, i don't have a covered parking in my apartment or at work, so its mostly exposed to rain. Can that be a reason for Can Line error. I have not been able to get plastic off to check these connections as there is rain as of now as well!

Any advice to sort it will help. I do plan to take to Service centre but before that if i can take care of the issue...it helps. Ducati guys have not put up remedial measures for these troubles to kind of bypass something to ride home or to a nearby service centre
 

Attachments

  • 45C3E8A2-62AF-41B8-8739-1AB9542E2EFF.jpg
    45C3E8A2-62AF-41B8-8739-1AB9542E2EFF.jpg
    8.8 KB
My bike still drove but in limp mode only.
As I understand it the culprit is a short circuit in an ignition coil resulting in a severe current spike through the CANbus which potentially fries all connected circuity.
Correct me if I'm wrong.

I don't know if rain has any impact on this.