UPDATE
Hi guys. I'm just reporting back. I've changed the starter motor and now she's purring like a kitten. All the funny noises are gone. So it was definitely a faulty starter. No wonder Ducati stopped using the Taigene brand starters, they seem to be of very poor quality.
On the last day of my warranty period I had the dealer change the starter on my HS being as though the parts bill for the fix is almost $800 CAD. Now the bike sounds significantly different on startup, and it definitely turns over with authority..
I may try complaining about this next time I take the bike in. I've never had it not start, but it is kind of silly that a bike this new takes more than a quick push of the starter to get going.
I may try complaining about this next time I take the bike in. I've never had it not start, but it is kind of silly that a bike this new takes more than a quick push of the starter to get going.
From what I could see the is 27040104A is Made in Thailand
If you have the Taigene you should definitely fight to have it replaced. Don't know how keen they will be to do it for you though, I have read some dealers are reluctant for some reason. If you do have a Denso already, then the starting problems might be something else.
My dealer said "cannot replicate the issue". I showed it right to the service manager's face and he said "well it still starts, we can't do anything until it breaks". That's just ********, and why I will never go back there.
My dealer said "cannot replicate the issue". I showed it right to the service manager's face and he said "well it still starts, we can't do anything until it breaks". That's just ********, and why I will never go back there.
Who's the dealer? Munroe has been pretty good about warranty issues for me so far.
Sorry but I'm a little late to the game here. Can you tell if the starter is a Taigene or Denso from the outside of the bike or does it require disassembly? I am looking at a 2015 Hyperstrada at a local dealer and if this is an issue I will request they change to a Denso starter as part of the sale.