Hyperstrada problem list

[ferdi]

Have yellow ABS light and deactivated ABS since some kilometers .
Read code C0020 with my Rexxer Evo User, which means ABS pump.
Ducati garage confirmed that with their diagnostic computer.
ABS pump needs to get changed. It has a price of € 1.700,-- .
Ducati Technician put a request for a fair dealing into the system - guarantee expired in June .
May last 1 month or more, he meant, until an answer from Ducati - will see.
I am not the happiest HS owner at time , even i love it still a lot.

 

[paradox206]

2013 Hypermotard - 8400 miles - 1 year of ownership - ECU update done in 2014

-Slightly warped front rotors (some noise while braking and you can hear the pads drag a little when I'm rolling it around the garage)
-5ish stalls while decelerating (all happened below standard operating temp/soon after startup)
-One headlight bulb replacement (low beam went out)

Rain doesn't seem to bother mine as it's seen many a downpour without an issue.

 

[cndctrdj]

13 here
had a few recalls done. never noticed before i got those done.

had the bike go into limp mode from low battery
warped rotors, will be seeing about getting them fixed
bike has missfires or fueling issues from 5800-6800rpms searches all over for power
had an led strip on the headlight go out. will be replaced.

 

[paradox206]

Well, it looks like I spoke too soon.

You'll likely be able to add me to the coil/dash/ECU exchange. My dash turned into a Christmas tree last night and now it's dead as a doornail in my garage. Getting it towed to Ducati of Seattle tomorrow...

 

[paradox206]

My problem has been officialy verified as the coil pack/dash issue. Ducati of NA is currently trying to pass the buck on the known coil pack issue back to me at the tune of $2500 in parts alone. Ducati of Seattle is fighting for me as I'm one month out of warranty and all maintenance, but one mid-cycle oil change, has been completed by a dealer. Ducati of Seattle believes this is a "known issue" and that Ducati of NA should be covering parts, but a new area manager is playing hardball.

So there you go....even if your dealer works hard for you to keep your business, one Ducati of NA area manager can try to piss that relationship away with one email.

 

[paulm900]

Hyperstrada December 2013

Short list of problems I had:

- New seat due to the seat ripping underneath ( design fault )
- New brake rotors ( wharped )
- New dash unit, I had spots on it
- New throttle plus update ( recall )
- New chain, strong wear after 2500 Km
- New waterpump gasket
- New forth gear after two teeth came loose

That was all covered under guarantee.
I still love my Hyper and will not part...

Cheers Stephan

 

[procomphys]

at 42,000km to-date, just had my horizontal injector unit replaced due to inconsistent rpm idle, stalling while slowing down to a stop, jerking issue below 4000 rpm. Suddenly all the problems had gone away and it feels like a different bike that i used to ride. I've learned to ride with all the issue rather despite god knows numerous times my bike was sent back to Ducati SC . 22 months of owning it and finally i am enjoyed the ride without worrying anything related to the engine. i know my warranty claim bill cost much more than the price of the bike though .

 

[monocog007]

I bought my bike at 5100 miles back in June. 2013 model. Long and complicated explanation short, the bike was a dealer demo, with a warranty through October 2016.

I can imagine since it was a demo bike, any of the failures that could have happened have already happened and been fixed. Shortly after purchasing, I had a few things warrantied at a different dealer:

New pannier bags (seams were pulling, never been overloaded. They were replaced with the newer style bags so this wont be an issue)
New front rotors (warped, I bought and installed my own galfer HH pads)
New headlight housing (small melted spot, I think the high beam was left on with the bike parked)
New throttle and sensor (Recall issue. standard procedure for most of us)

After about 4000 miles, I have fallen in love with this bike. Only a few minor issues to speak of:
One of the centerstand bolts worked itself out, and the spring holding it up snapped. I had to ziptie up the stand to get myself home (150 miles). Also when replacing the license plate light, the clear plastic cover snapped. $30 to fix both those issues, wasn't worth the 100 mile drive to the dealer.

Overall I am happy with the reliability. I really have no idea what was and wasn't done during the first 5100 miles as a demo, but the last 4000 have been pretty good.

 

[dragoontwo]

Yesterday at about 13,400 miles I noticed my clutch lever felt funny and I had to push the lever forward to seat it.

I looked down and noticed that the cable was frayed at the lever end.

After I got home I looked closer, and all but one wire are all frayed out ad disconnected.

Going in to the dealer for warranty replacement today after work.

 

[jerdog53]

When I took mine in for the 7K or what ever service I asked them to inspect the cable which they did and found nothing wrong.

 

[zippy49]

Yesterday at about 13,400 miles I noticed my clutch lever felt funny and I had to push the lever forward to seat it.

I looked down and noticed that the cable was frayed at the lever end.

After I got home I looked closer, and all but one wire are all frayed out ad disconnected.

Going in to the dealer for warranty replacement today after work.

Good luck with the warranty, they will likely point out that the cable end needs regular lubrication...and inspection.

 

[peoples1234]

Good luck with the warranty, they will likely point out that the cable end needs regular lubrication...and inspection.

Which, of course, is utter ridiculousness...and Ducati knows it because they redesigned the cable.

 

[zippy49]

Actually, it's item #3 on the service schedule, page 75 of the service manual.

 

[peoples1234]

Actually, it's item #3 on the service schedule, page 75 of the service manual.

Thanks for the reference. That doesn't change the ridiculousness of it though. Clutch cables shouldn't fail, even with no lube, for several tens of thousands of miles. The fact that it is a common problem, for bikes with low mileage, sometimes even only a few hundred miles, combined with the fact that Ducati redesigned the part indicates that the failure is not a maintenance issue but a design issue.

 

[lomax]

Don't feel too bad if they don't cover it. At 12500 miles on my 1964 BMW my clutch cable started to fray and BMW would not cover it.

Marc

 

[zippy49]

Thanks for the reference. That doesn't change the ridiculousness of it though. Clutch cables shouldn't fail, even with no lube, for several tens of thousands of miles. The fact that it is a common problem, for bikes with low mileage, sometimes even only a few hundred miles, combined with the fact that Ducati redesigned the part indicates that the failure is not a maintenance issue but a design issue.

"Common?" A few folks who are on forums are not an adequate sample. Bottom line is that the cable end must rotate in the lever or the cable will flex there and break. As for a "redesign," what would that be? I'll bet that the service instructions have not changed. Is this the first time you've seen them?

It only takes a second to check the cable end. It's a good idea to do that once in a while....

 

[peoples1234]

"Common?" A few folks who are on forums are not an adequate sample. Bottom line is that the cable end must rotate in the lever or the cable will flex there and break. As for a "redesign," what would that be? I'll bet that the service instructions have not changed. Is this the first time you've seen them?

It only takes a second to check the cable end. It's a good idea to do that once in a while....

They redesigned the end of the clutch cable to have a sheath to prevent premature chaffing. The fact that they redesigned an part is enough credibility to say that it was "common" enough to warrant the expense of the redesign.

Of course it is good practice to check cables and what not, but that check shouldn't come before the scheduled maintenance interval.

 

[zippy49]

There are a lot of "checks" that should be done more often...how often do you check your oil level?

Ducati spent nearly nothing on this...it's a running change, done by the supplier. And if a customer whines loud enough they would likely replace the cable. I lubed mine when I installed the Pazzos, and it has been just fine ever since. Didn't break the little pin, either. It's possible that the OEM lever's recess was just a tad too small for the cable end in some cases. It's called manufacturing tolerances. But that would fail very quickly, during warranty, and a competent mechanic would spot the reason.

Now, disco mode, that's a serious failure. Neglect on the part of an owner is not. And as usual, many problems are the result of some action (or lack of same) by the owner. I am not innocent, by any measure. However, I am an adult so I take responsibility for my mistakes.

I had a boss who was very British, a WWI buff, and he had a favorite saying on the subject (cue cockney accent):

"Honest Sarge, it came off in me (h)'and..."

 

[fredgilb]

The cable failed for me too. The new cable has a nice teflon bushing around the barrel to prevent recurrence.
My turn signal cancel button disappeared!
Throttle replaced
Forks replaced, (it's an SP)
Seized fork adjuster
2 O2 sensors on the vert. cyl.



---------------------------
Rallye Crazy

 

[dragoontwo]

Good luck with the warranty, they will likely point out that the cable end needs regular lubrication...and inspection.

Just got the call. Covered under warranty and complete.